RESULTS THROUGH PARTNERSHIP

Digital Business Support For Busy Entrepreneurs

Gain control of your business through dedicated systems and operations support. I’ll work closely with you to manage and automate the day-to-day operations of your biz, so that you have the bandwidth to focus on profit-generating activities and work that you’re passionate about.

hey there!

I'm Roxy. I help entrepreneurs alleviate the overwhelm by helping them run the back-end of their business seamlessly with dedicated operations, tech, and admin support.

I partner with fellow entrepreneurs to not only alleviate the administrative burdens necessary to run their business, but also create and implement systems that allow them to deliver their services effectively, efficiently, and professionally.

I’m passionate about helping companies get more done in less time while providing exceptional customer service, so that they can focus on what they truly love doing.

Fun Facts: The name LANA represents the four last letters of my name Roksolana. I was born in the city of Kiev in Ukraine, but I’m a Canadian at heart. Some of my fave pastimes include camping, travelling, international cuisine, wine, and reading.

Are you tired of running on the hamster wheel?

You started your business to build freedom in your life, but you’re hustling hard and heading towards burnout.

Tired of spending too much of your valuable time on repetitive admin tasks necessary to run your business?

Need a more efficient way of doing things and more structure in your business?

Worried you’ll drop the ball somewhere along the line because you don’t have a proper system in place?

“Roxy helped transform our business within weeks of joining our team!”

“Hiring Roxy was without a doubt the best business decision we made this year. She has been an incredible asset to our team through the attitude and energy she brings to every conversation and project as well as her amazing work ethic and expertise.

Roxy has helped make a number of projects that have been on our “to do” list for years a reality. Most notably, when we mentioned we have wanted to create a structured customer journey process, she was able to take that idea and break it down into a collaborative workflow document that she then used to create smaller, more manageable action items for us. This removed so much of the overwhelm we were feeling when thinking about tackling this idea, and as a result, the concept became a reality in just a few weeks time.

The final product is a refined customer journey we’re excited to share with clients that doesn’t require a lot of manual management or our time.”

Kelley Gibson

INKLING DESIGN

Kelley Gibson

INKLING DESIGN

GET HELP

Admin & Tech Support

Do you need someone to help you stay on track, keep organized and provide outstanding services to your clients? Let me take care of your distracting routine tasks, so you can focus on what matters most in your business.

Inbox and calendar management
Event coordination and support
Creation of intake forms, proposals, and invoices
Email marketing and landing page creation
Metrics monitoring and analysis
Website maintenance and content management
Basic marketing designs

a good fit for you if:

You spend too much time on admin tasks necessary to run your business.

a good fit for you if:

You don’t have enough bandwidth to do actual client work.

GET RESULTS

Operations & Systems Management

The more your business grows, the more time it takes to manage clients and projects. I’ll work with you to manage the day-to-day operations of your business and set-up systems/structures to create more flow, so you can serve in the areas of your business that you are most passionate about!

Client onboarding and offboarding
Project and task management
Documentation of processes via SOPs, so tasks can be delegated in a flash
Review of existing process and systems; advise on opportunities to streamline and automate
Configuration of systems, automations, and integrations between platforms

STAY CONNECTED

Human Resource Management

Keeping your business running means more than just serving your clients. I can support your business by administering and supporting the day-to-day Human Resources functions of your business.

Recruitment; resume screening, interviewing, creation and posting of jobs ads, and reference checks
Internal onboarding and offboarding
Training and development; administration & coordination of training programs
Performance management
Set-up and analysis of employee sentiment surveys

a good fit for you if:

You need support with the day-to-day HR functions of your biz.

Client Love

Shannon & Meike

Shinebright Coaching

“We cannot recommend Roxy highly enough to any person or small business that needs seamless support.”

“We partnered with Roxy during a critical point in our business, where we needed to put important structures in place in order to help us grow. Roxy quickly hit the ground running and did outstanding work for our career coaching practice. During our time together, Roxy brought a consistency, professionalism, and attention to detail which showed in all of her work.

She did a number of tasks for our business including client outreach, organizing and streamlining systems and processes, and supporting our online course to a successful launch.

We really appreciated Roxy’s “can do” attitude and capacity to learn quickly, both these talents were very helpful to everything she supported.”

Are you ready to level-up your business?

Monthly Retainer

Are you looking for consistent support? Are you wanted to off-load your day-to-day tasks? If so, then my monthly retainer service is for you!

The retainer consists of an agreed-upon minimum set of hours per month.

Project-Based

Project rates are based upon hours required to complete the project and technicality of tasks.

Not sure which package may be the right fit for you? Not a problem! Let’s hop on a consultation call and see how I can best support you.